Frequently Asked Questions

Yes. World Cup Hub holds a full gambling licence issued by the Government of Curacao, which you can verify on the regulator’s public register using the licence number displayed in the footer. The site also undergoes independent RNG testing and publishes audit reports to demonstrate compliance.

World Cup Hub asks for a government‑issued photo ID (passport, driver’s licence or national ID), a recent utility bill or bank statement showing your name and address, and, for card deposits, a picture of the card used (with middle digits masked). The verification process usually completes within 24‑48 hours.

Log in, go to the Cashier, select Deposit and choose from Visa, Mastercard, Skrill, Neteller, ecoPayz, or direct bank transfer. Crypto deposits (Bitcoin, Ethereum, USDT) are also accepted with a minimum of $10 equivalent. All deposits are processed instantly except bank transfers which may take 1‑3 business days.

World Cup Hub caps payouts at $250,000 per single‑event bet and $500,000 for accumulators on any World Cup match. Specific markets (e.g., proposition bets) may have lower limits, which are shown in the bet slip before confirmation. If you win a larger amount, the excess is paid out in installments as per the site's policy.

If a match is postponed and rescheduled within the same tournament window (generally 48 hours), bets remain live. Should the match be cancelled or abandoned without a result, the bet is voided and the stake is returned to your account. For bets placed on a match that starts but is later abandoned, the official competition ruling determines settlement.

Yes. The welcome bonus is subject to a 30‑day rollover of 10× the bonus amount on sports bets with minimum odds of 1.50. Only settled bets count toward the rollover, and you cannot withdraw the bonus funds until the requirement is met. If the rollover is not completed, the bonus and any winnings are forfeited.